Privacy Policy

This Privacy Policy explains how ABC Game collects, processes, and safeguards the information and data you provide. It outlines how we manage your relationship with ABC Game and ensure your personal information is treated responsibly. By using our website (the "Website") or sharing your personal information with us, you agree to the terms of this Privacy Policy. If you do not agree, we advise you to refrain from using our Website.

Who We Are

In this Privacy Policy, “ABC Game,” “we,” “us,” or “our” refers toRadio Entertainment Limited, a Ghanaian company. As the “data controller,” we determine how and why your personal data is processed, in line with Ghanaian data protection laws.

Contact Us

If you have questions or concerns about your personal data or require more details about how we process it, please contact us at:
Email: [email protected]

Protecting Your Personal Data

Your personal data is safeguarded not only by ABC Game’s dedication to high standards but also by applicable laws. We only process your data when there is a valid reason, such as:

• Fulfilling a contract with you
• Complying with legal obligations
• With your consent
• Serving our legitimate business interests
• Acting in the public interest
• Protecting your vital interests

Legitimate Interests

When processing your personal data for legitimate business reasons, we ensure your rights and interests are not compromised. If legitimate interest is the basis for processing, we will inform you and provide options to raise questions or objections. However, in some cases, overriding grounds may allow us to continue processing.

How Long We Retain Your Data

We retain your data as long as you are a customer of ABC Game. After your relationship with us ends, we will only keep your data for as long as necessary to comply with legal or regulatory requirements or technical constraints. If you choose not to provide personal data, it may limit our ability to fulfill legal obligations, contracts, or provide services.

Information We Collect

We may collect and process the following data:

• Information you provide through forms, emails, or other communications
• Records of correspondence via Website, email, or phone
• Your responses to surveys or customer research
• Transaction details (Website, phone, or other methods)
• Details of Website visits (traffic, location, logs, etc.)

Where reasonable and lawful, we may also gather publicly available data, such as from online searches or official databases.

Telephone Calls

To enhance training, security, and customer service, calls to and from our Customer Contact Centre may be recorded.

Social Features of Our Products

If you participate in any social features provided by our products (e.g., chat rooms), ABC Game may collect, store, or process related data.

Sharing Your Personal Data

We may share your personal data with:

• Law enforcement agencies and regulators
• Fraud prevention and identity verification agencies
• Organizations that introduce you to us
• Third-party service providers
• Business partners or successors in title to our business

Data shared is limited to what is necessary for the services you use or request.

Your Rights

You have the right to:

• Withdraw consent without affecting prior processing
• Lodge complaints with relevant Data Protection Authorities
• Access, correct, or erase your personal data
• Restrict or object to data processing in certain situations
• Request data portability (transfer of data to you or a third party)
• Challenge decisions made by automated processing and request human review

We are here to support you in exercising these rights.

Changes to This Policy

We may revise this Privacy Policy from time to time. Please check back regularly for updates.